City Pla (Thailand) is a company specializing in precision plastic machining, located in the Pinthong Industrial Estate in Chonburi. We supply high-quality parts across various industries, including automotive, medical equipment, and semiconductor components, conducting business with companies in Japan and worldwide.
In recent years, our company has been actively expanding business with foreign clients, leading to increased interactions requiring English communication. Notably, since last year, we began working with a U.S. semiconductor equipment manufacturer, prompting us to launch an initiative to strengthen English-language education within the company.
Conducting business in English is essential when working with global companies in industries such as semiconductor manufacturing and medical equipment. However, language barriers have sometimes hindered smooth communication. For instance, when responding quickly to client feedback during the manufacturing process, any language barrier can cause delays.
To address this, City Pla has focused on improving employees' English proficiency with the following benefits in mind:
• Smoother communication with clients
• Faster problem-solving and improved work efficiency
• Enhanced employee skills and increased proactiveness
At City Pla, we provide practical English training to help employees with no prior English proficiency reach a business-usable level.
• Four English classes per week, each lasting two hours
• Three-month intensive curriculum
• Weekly tests to assess learning progress
Especially for on-site operators, their English proficiency—initially close to zero—has significantly improved in a short period, reaching a level applicable to their work.
The introduction of English training has led to the following positive changes within the company:
1.Enhanced Ability to Work with Overseas Clients
Smoother English communication during business negotiations and quality checks has enabled quicker feedback.
2.Greater Employee Proactivity and Confidence
Increased comfort in using English has strengthened employees' initiative and sense of responsibility, especially in ensuring tasks are completed thoroughly.
3.Opportunities to Enter New Industries
Growing transactions with foreign companies have opened doors to new industries and markets.
City Pla’s policy is to "take full responsibility for and complete each task from start to finish." To achieve this, we will continue to focus not only on enhancing technical skills but also on improving business processes and developing human resources. Through English-language education, we aim to strengthen each employee’s capabilities and contribute to the company's overall growth.