By the sea freight business, which is the main point for our international transportation, we support our client’s supply chain by providing high quality services

28/09/2018

Atsushi Kumada

Assistant Department Manager / Sea Freight Business Unit

Kintetsu World Expressผนวกรวมเข้ากับบริษัท TKK Logistics

Our Company, KWE-Kintetsu World Express (Thailand) Co., Ltd. was established in 1989 as the local subsidiary. We integrated with TKK Logistic, a local distribution company in Thailand, in 2011, and we currently have about 1,500 employees within our Thai corporation, and we provide our clients with high quality distribution services by specializing in our own business.

For the sea freight business, about 160 employees (including 4 Japanese employees specialized in ocean business) handle the export and import arrangements and business for marine container transport which comprises about 90% of the international trade.
In recent years, during the unification and reorganization of several container shipping companies, our Company handles the request from the clients and provides high quality services as a NVOCC (Non-Vessel Operating Common Carrier), and the handling volume and the number shipments are increasing year by year.

With regard to shipments to the major ports in Japan, our Company arranges consolidated shipments every week, and we provide high quality services and short lead-times as our premium service. We also coordinate the export and import Customs clearance and vehicle arrangement business with our Bangkok Head Office and we handle these services directly. We dispatch our staff to the main ports in Thailand, such as Bangkok Port, Laem Chabang Port, and Lat Krabang ICD as required to ensure we implement prompt and secure handling of our clients' cargo.

The destinations for marine container export are mainly in Japan and within Asia as the basis, and the long-distance sea routes mainly go to North America and Central America, which volume has been increasing significantly. However, please note that the long-distance sea routes' lead-time is longer to deliver cargo to the Midwestern destinations in North America, as such cargo is transported by the railway system after landing the cargo at ports on the west coast or east coast of the USA.

Under such situation, we believe that “Understanding”, “Confirmation”, and “Reporting” about the time and place of the containers of our clients are most important factors; therefore, we closely communicate with our overseas companies and confirm the details accordingly. Also, we transmit trace reports according to the request of our clients as guidance for them, and we apply every effort to contribute to visualization.

The staff of Kinki Express Thailand handling the marine transportation business take extreme care to provide outstanding services. If you have a problem with marine transportation or matters for consultation, please feel free to contact us.

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KOA-SHA (THAILAND) (hereinafter referred to as the "Company" or "We"), in the variety of services provided by the Company (hereinafter referred to as the "Services"), established the following privacy policy (hereinafter referred to as the "Policy").

Definition of Personal Information: The term "Personal Information" as used in this Policy, means information about a living individual which can identify the specific individual, including name, date of birth, and other descriptions (including other information that can be easily matched to identify a specific individual).

Acquisition of Personal Information: We acquire personal information by legally fair means.

Use of Personal Information

The Company shall use personal information for the purpose of business as necessary within the scope of the following.

To deliver optimized information to the individual user of the Service.
To help improve the quality of the Service by statistical analysis.
In response to inquiry in regard to the Service.
To conduct questionnaires regarding the Service.
To send information regarding campaigns and new products by the Company.
Other purposes associated with the abovementioned purposes of use.

About cookies: The Company makes use of cookies on the Service website. In addition, cookies may be used in a portion of the advertising system. A cookie is a small amount of data regarding usage history that is sent to your browser from a website’s server and is stored on the user’s hard drive. If the user prefers the Company not to make use of cookies, the user can set their browser to reject cookies. However, if the cookies are rejected, there is a possibility that the use of the Service on the website will be affected.

Provision of Information to Third Parties

The Company will not provide personal information to any third party without obtaining prior consent by the individual concerned, except as required by applicable laws and regulations.

In addition, the Company may access personal information and disclose it to third parties in the following cases.

Under Prior Consent of the Individual User Concerned
When the disclosure of personal information is required by law or judicial court, judicial orders, decisions and instructions based on laws and regulations of government agencies.
When reasonable measures are necessary to defend the rights or property of the Company.
When the disclosure of personal information is necessary to protect the lives, bodies or property of the Company, user(s), or public, and it is difficult to obtain the individual’s consent at the time.
When cooperation is necessary with a national or local government organization, or a business operator entrusted by such an organization in executing affairs under laws and regulations, and in which obtaining the consent of the user(s) is likely to impede the execution of the affairs.
In statistical data in which the disclosure or provision does not identify the user’s identity.

Management of Personal Information

The Company will maintain the accuracy of personal information and manage it safely.
The Company will take appropriate security measures to prevent the loss, destruction, tampering or leakage of personal information.
The Company will take precautionary measures against the loss, destruction, tampering, and leakage of personal information through appropriate system maintenance of the operating system and education of employees.

Request for Notification, Disclosure, Correction, Suspension of Use of Personal Information

In the case the Company receives request from the individual user regarding the disclosure, correction, addition, deletion, suspension of use, or erasure of personal information, stoppage of use by a third party or notification of use, after confirmation that the requester is the individual user, the Company will respond without delay in accordance with the Personal Data Protection Act.

Note that in the case that the request does not meet the requirements stipulated by the Personal Data Protection Act, or the reason to reject such request is permitted by the Personal Data Protection Act or other laws and regulations, the request may not be fulfilled.

In addition, there is no payment required or fees associated with the request for disclosure by the individual user. However, the cost of communication from the individual user to the Company, transportation expenses, and expenses associated with the preparation of materials for the purposes of individual identification will be the responsibility of the individual user.

Revision of Privacy Policy: The Company will review the operational status of the handling of personal information and make efforts for continuous improvement, and may change the Policy as necessary. After such changes to the Policy, the Policy will be published on the Company’s website.