In previous article, we introduced ‘Round2’ as our Gold Partner of SAP. This article aims to provide an example of the implementation of the SAP System. Our client, Magotteaux, operates in 26 countries and employs 3,000 people worldwide. Given this global presence, it is desirable to achieve consistency in the application supporting their major business processes
In fact, the necessity extends beyond this, Magotteaux has been considering the optimization of ERP systems for increased efficiency. The company aims to facilitate communication, information exchange, and collaboration through a consistent database and reporting system. This will consequently allow Magotteaux to expedite the decision-making process and provide access to the company’s indicators. Opting for SAP as its main system is the solution to this challenge.
Problems encountered before using the SAP System
Before the introduction of SAP, Magotteaux considered the implementation of their old ERP system to be too decentralized. As a result, despite extensive use, this system fell short in terms of collaboration between entities—it was not harmonized. This led to a shift towards global projects instead of local ones.
After the introduction of SAP, in order to gain the optimal level of benefits—including improved communication, a consistent database, efficient master data management, and enhanced reporting, which bring a tremendous amount of value to the business—significant transformation was required. Magotteaux’s CIO insists that this transformation requires considerable effort through several phases, including stabilization, user training, familiarization, and continuity of usage.
Impression After SAP Implementation and Future Expansion
According to Magotteaux’s CIO, Round 2 has consistently made a good impression since Magotteaux’s first introduction to Asia. The company had relatively little experience in Thailand and faced various challenges, including differences in language, location, time zones, and cultural nuances. They estimated that their partner should possess capabilities beyond just the local financial aspects, and also have the ability to carry out the remaining implementation tasks in other streams as an extension of the Magotteaux SAP Corporate team in the region.
Crucially, Round 2 demonstrated their professionalism not only through their responsiveness and know-how during the selection and implementation process, but also by providing confidence and understanding of Magotteaux’s culture. Moreover, Round 2’s adaptability, a key aspect of their flexible nature, was appreciated during changes in collaboration.
"In his words, ‘Round 2 has proven to be a reliable partner. Indeed, we consider Round 2 as an integral part of the Magotteaux team, a partner we rely on and trust for subsequent implementations in India and China."
Currently, Magotteaux is effectively implementing the system in China. In 2024, the company plans to expand implementation to additional locations in the region, including Singapore and Japan, which will undoubtedly require Round2’s support. It’s worth noting that Round 2 could also assist the company’s team in Belgium’s centre of competence. As Magotteaux anticipates numerous challenges in the upcoming year, such as migrating from the existing version to SAP S/4HANA, the company is confident that Round 2 will remain an effective partner. Round 2 can assist Magotteaux with translation, change management, and facilitate the operations of Magotteaux’s subsidiaries in the region.
Interview Cooperation: Mr. Patrick Van Huffel , Global CIO of Magotteaux
