RAISE ENGINEERING is looking for distributing agents of couplers in Vietnam and India.Currently, we have coupler distributing agents in Malaysia and Indonesia. With the shift of production plants from Thailand, where labor costs are soaring, to Vietnam and India, it is predicted that the demand for leak tests using the various couplers manufactured by RAISE will increase in the above two countries as well. We need to establish a solid service base for couplers in Vietnam and India.
When we first started our business in Thailand, the couplers that our customers used for leak testing were just sell-without-follow-up. There was “no after-sales support”, and customers “had to buy new couplers when they broke”. This meant that we were neglecting to do anything about couplers that could be used for a long time with maintenance at that time.
In Thailand, we are now able to provide care and detailed services for couplers, but in Vietnam and India, where we are still in the early stages of development, we would like to work with local distributors who can provide solid maintenance and services.
Our Malaysian agent "Airotech" and Indonesian agent "SUCIRA" regularly provide training on coupler assembly and maintenance, which contributes to local customer support.
Local agents in each country have the advantage of being able to support customers over a long period of time, without having to change personnel on a regular basis like expatriates of Japanese companies.
We feel that one of the main reasons why we have so many customers using our couplers in Thailand is that we can quickly discuss, maintain, and troubleshoot in the local language.
It is desirable for local agents in each country to have local staff who can respond in their native language.
Recently, an increasing number of customers have started leak testing with helium in order to improve the quality of their products. Unlike testing with conventional products, there is an increasing need to communicate with customers at a close distance regarding procedures such as the frequency of replacement of parts to be sealed, coupler assembly, and maintenance methods.
We would like to provide couplers and services that can be used with peace of mind, not only by Japanese companies but also by customers in Southeast Asian countries.
Coupler agent in Malaysia
Coupler agent in Indonesia