UPR Thailand × Lazada Express - Feedback from a large E-commerce freight forwarding company in Thailand after using the pallet rental service.

21/01/2022

Samurai Asia Editorial Department

UPRxLazada

If talking about Lazada, many of you probably know and have used their online shopping service for sure. Lazada Express is a freight forwarding company that handles parcels to the destination for customers, and is in the process of separating the products, for which an indispensable piece of equipment is the pallet. For this reason, Lazada Express has chosen to use pallet rental service from UPR (Thailand) that provides convenience and meets the needs of use as well. For the plastic pallets that Lazada Express uses to transport goods within the warehouse, they are plastic pallets size 1100x1100x150 mm and plastic pallets size 1000x1200x150 mm.

Plastic pallet

▲ Plastic pallet size 1100x1100x150 mm (left) and plastic pallet size 1000x1200x150 mm (right).

With the characteristic of Japan size pallets, Lazada Express chooses to use the service from UPR.

plastic pallets

▲ An example picture of the use of plastic pallets size 1000x1200 mm in warehouse.

As for the starting point that introduced Lazada Express to UPR products, Khun Kanisorn, Logistics Procurement Manager, a representative from Lazada Express, said that “Previously, I got to know the products of UPR from the old company that I used to work for because pallets are required in the packing process. What is considered a unique feature of pallets from UPR is the Japan size pallet, which is a special size because companies in Thailand rarely provide pallets of this size, so UPR can meet the needs of this part very well.

In addition, our company also uses plastic pallets in the amount of 5000 - 6,000 sheets, especially during Peak Season. When Lazada organizes a promotion, the demand for pallet use will be even higher. As a result, plastic pallets are scarce and hard to find, but UPR has enough products to provide for use which is a point that impresses us very much.”

UPR has enough plastic pallets for use

▲ Even during peak season, UPR has enough plastic pallets for use.

In addition, with the nature of the use of Lazada Express that has promotions for a specified period, the demand for pallet usage is constantly changing. Lazada Express does not want to buy pallets to stock up and cause high costs. For this reason, the pallet rental services from UPR provide a great solution for this kind of use.

There are multiple pick-up and return locations for pallets along with fast service from sales staff.

Another positive impression that Lazada Express has with this pallet rental service is the presence of multiple pallet pick-up and return points that cater to the use of their customers. Most of the customer companies are located in industrial zones and UPR's warehouses have up to 10 locations throughout the country. Khun Piya, a representative from Lazada Express, said that “My impression of UPR is that there are many warehouses. This allows us to easily return the pallets because there is no need to send the pallets back to the original warehouse that we borrowed from. We can return it to the nearest warehouse which will save a lot of transportation costs.”

In addition, UPR also provides services and responds to customers quickly for both pallet preparation and transportation, which can be delivered within 1-2 days and pallets can be delivered to the nearest pick-up point. This is another convenience that UPR provides to their customers.

UPR’s lightweight and durable plastic pallets that are convenient for use in the warehouse.

UPR’s lightweight plastic pallets

▲ UPR’s lightweight plastic pallets that are convenient for use.

The strength of plastic pallets from UPR is that they are lightweight, making them convenient to be used in warehouses. It is also very durable because it is made of quality materials and gets less damage compared to wooden pallets. Therefore, it meets the needs of Lazada Express very well.

various kinds of use of UPR’s plastic pallets

▲ Examples of various kinds of use of UPR’s plastic pallets in the warehouse.

In the future, UPR will continue to develop software and tracking systems with plans to integrate RFID (Radio Frequency Identification) with cameras to detect the entry and exit of pallets in warehouses. It also aims to develop other systems to suit the use of customers while hoping that customers will be more comfortable using the services of UPR.

Lazada Express

Have received cooperation from Lazada Express.
A freight forwarding company that provides delivery support for Lazada, an e-commerce company in Thailand aiming to be the number one e-commerce platform. There are also many other stores including the official stores of various brands (Lazmall) that come with promotions and discounted products every month, such as the Midyear Sale, Lazada Birthday, 11.11 and so on.

If you are interested in plastic pallet rental services or are interested in purchasing plastic pallets from UPR, you can contact us via the form as below.

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