Manoon Pet Shop, one of the leading companies in Thailand's pet products market, has been selling pet food and pet supplies in Thailand for more than 30 years and is currently operating 10 stores in Bangkok.

We interviewed Mr. Nonthakorn Kuasakungroj, Assistant Project Manager of the company, who shared his thoughts on the utilization of Pallet rental service at the warehouse.

▲ Mr. Nonthakorn of Manoon Pet Shop

Challenges faced in managing products in the warehouse

▲Inside the warehouse of Manoon Pet Shop

Manoon Pet Shop retails on 2 platforms, physical stores and online stores. The company began using a warehouse four months ago. Prior to using the warehouse, packing was done by picking up randomly displayed products on the shelves and placing the boxes on the floor, which caused the following problems.

■Product damages due to rain
■Products are prone to moisture
■Heavy items such as cat litter, canned food, and bagged pet food are difficult to move
■Disorganized placement makes it difficult to find products.

Under such circumstances, PET PROTECT, who has already been using UPR's pallet rental service, recommended Manoon Pet Shop to try using UPR's pallet rental service as well, which led the company to consider

A large product lineup efficiently classified and organized, operation efficiency improved with the implementation of pallets.

For the storage of pet supplies, Manoon Pet Shop focused on the following conditions for quality and efficiency of use.

✔ High durability
✔ Load-bearing capacity excellent enough to support heavy loads of 1 ton or more

▲ UPR pallets used by the Manoon Pet Shop (from left, Type 11 and Type 12)

When they implemented the system, they were impressed by the convenience that exceeds their expectations. In Thailand, the demand for online shopping is increasing year by year, and many orders are received from online channels such as Shopee and Lazada. Especially during the promotion period, a large number of orders come in, so UPR's rental pallets have been very useful in handling the large volume of goods.

■ Benefits realized after utilizing rental pallets
✔ Warehouse is now tidier and more organized. Moving and packing goods can be done more efficiently, as goods are no longer on the floor.
✔ Improve product sorting process by keeping only one type of product on one pallet.
✔ Four-way pallets make forklift operation more efficient
✔ Strong durability with a load capacity of 1 ton

▲ UPR pallets are used to classify one type of product per pallet.

▲ Four-way pallets make forklift operation easy

■ Services provided by the sales representatives
UPR's sales representatives are well-versed in warehouse products and are able to recommend the most suitable pallet for the usage with careful and easy-to-understand explanations. In addition to regular after-sales service, they are also quick to respond to unexpected problems.

Along with high durability and convenience, we are pleased with the attentive after-sales service.

▲ From left to right: Ms. Kunlaphat and Mr. Piyanut of UPR, Mr. Nonthakorn of Manoon Pet Shop (far right)

Interview cooperation: Manoon Pet Shop

Offers pet supplies both in physical stores and online. The company boasts a large selection of products and a high market share in the industry. Manoon Pet Shop has 10 stores in Bangkok and its vicinity, including Au Tho Koh, Prachaniwet, Don Mueang, and Ram Intra, and demand is also increasing through online channels such as Shopee and Lazada.

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