Established in 1989, Newly Weds Foods (Thailand) (hereinafter NWFT) manufactures Japanese-style breadcrumbs and seasoning products (seasonings and sauces) for sale in both domestic and international markets. It is a global company that meets quality standards such as HACCP, GMP, BRC, and ISO 22000:2005, and operates world-class production facilities certified to Halal standards.
For this article, we interviewed Mr. Eakkaluk, the company's warehouse manager, about the reasons for implementing UPR's pallet rental service and the benefits it brings.
In the food industry, hygiene management is the most important factor. In the moving and storage of products within the warehouse, wooden pallets that may be prone to insect contamination or the generation of wood chips cannot be used. Hygienic pallets must be used in these warehouses.
<Criteria for Selecting Pallets for Food Storage:>
■ Pallet Material
Plastic hygienic pallets
■ Pallet Shape
Must be an easy-to-use E-type shape, as multiple forklifts need to be used
■ Load Capacity
The weight of products loaded per pallet is less than 1 ton
⇒ The “Hygienic pallet (pallet type 12)” that satisfies the above three criteria is chosen
NWFT had originally purchased own pallets and used them, but faced issues such as pallet damage due to age-related deterioration, risk of product contamination, and pallet shortages. Additionally, the process of purchasing new pallets required time for delivery and was not user-friendly. Therefore, the company considered implementing UPR's pallet rental service.
The company has been utilizing the pallet rental service for the past two years. Mr. Eakkaluk shared his thoughts on the service as follows:"
■ Product Quality
The pallets provided by UPR are sturdy and durable, reducing the time spent on sorting pallets before use. They are also resistant to wear and tear, minimizing the generation of debris. Therefore, they are highly suitable for use in food factories and warehouses.
The fork pockets (insertion ports) of the pallets are smooth and free from irregularities, making them convenient for forklift operation. This also helps prevent product falling accidents caused by forks getting caught in the irregularities of pallets.
■ Service Aspects of the Sales Staff
The sales staff provides appropriate advice and is quick to respond. If we need pallets urgently, they can be delivered the afternoon if we order them in the morning. This speed and convenience represent a service that other companies do not have.
“In the event of a pallet damage, it will be immediately replaced with a new one, which is extremely convenient for warehouse use. The UPR pallets are functional items that combine high durability with hygiene suitable for food use. We are also very satisfied with the courteous customer support provided by the sales staff. We intend to use more UPR pallets in the future, such as in new warehouses and joint projects with our customers,” said Mr. Eakkaluk of NWFT.
Interview cooperation: Newry Weds Foods (Thailand)
Bangkok Head Office
Tel: +66(0)92-258-3433
■UPR Singapore Pte. Ltd.
馬場 Baba
Tel: +65-8029-1988
E-mail: kota.baba@upr-net.co.jp
■UPR Solution (Malaysia) Sdn. Bhd
工藤 Kudo
Tel: +60-3-5614-3219
Mobile: +60-12-907-8125
E-mail: yusuke.kudo@upr-net.co.jp
■UPR VIETNAM CO., LTD
Kobayashi
Tel: +84-28-6275-2201
Mobile: +84-866-200-251
E-mail: kiichiro.kobayashi@upr-net.co.jp