[Case Study] Pharmaceutical Manufacturer PANAPAT: Efficient Product Management in Warehouses through the Use of UPR’s Pallet Rental Service！

16/08/2024

Samurai Asia Editorial Department

Panapat Healthcare Co., Ltd. is a pharmaceutical manufacturer and distributor of herbal medicines and supplements in Thailand. PANAPAT COMMERCIAL, responsible for sales operations, engages in the wholesale of liquid medicines, tablets, herbal drops under the "UECOF" brand, supplements under the "Hevita" brand, and other herbal medicines to pharmacies, convenience stores, and department stores in Thailand.

▲ UECOF brand products

Hygiene and cleanliness are naturally important in the storage of PANAPAT pharmaceuticals and supplements. Therefore, the “pallets” used for moving and storing products are crucial items. This is because pallets are not only used in the warehouse, but are also brought into the factory, where hygiene is strictly controlled.

We interviewed Mr. Jeerasak, the HR Manager, and Mr. Jaturaput, the Marketing Manager at PANAPAT, to learn about their reasons for using UPR's pallet rental service and their impressions of it.

Hygienic Pallets Suitable for Storing Pharmaceuticals and Supplements

UBefore adopting UPR's pallet rental service, the company purchased and used its own pallets. However, they decided to switch to the rental service for the following reasons:
- Limited storage space
- Fluctuations in monthly pallet usage
- The time and cost associated with managing pallets as company assets

Criteria for Pallets Used for Pharmaceuticals and Supplements
■ Pallet Material
Since the products being stored are pharmaceuticals and supplements, and the pallets need to be brought into the factory, hygienic plastic pallets are required.
■ Strength and durability
For a pharmaceutical and supplement factory, it is essential that the pallets are free from damage and do not generate debris, meeting the stringent management requirements of the manufacturing process.
■ Flexible Usage
Due to fluctuations in import volumes and production periods based on market demand, the number of products managed in the warehouse can vary. Ideally, the required number of pallets should be available to accommodate this fluctuating demand.
■ Load capacity
Desired load capacity ranges from 1 to 3 tons.

⇒Based on the criteria outlined above, PANAPAT adopted Hygienic Pallet Type 12.

พาเลทพลาสติก, พาเลทเช่า, UPR Thailand

▲ Plastic pallet used by PANAPAT / Type 12 (hygienic pallet)

Appreciating the Pallet Rental Service That Adapts Flexibly to Changing Demand

Having used UPR's pallet rental service for over two years, they hold a favorable impression of both the quality of the pallets and the service provided by the sales staff.

พาเลทพลาสติก, พาเลทเช่า, UPR Thailand

▲ Inside the PANAPAT warehouse

■ Pallet Quality
The pallets are strong and durable, with no issues of damage during use, making them easy to manage under stringent hygiene controls, which is a priority for PANAPAT. Additionally, they are compatible with forklifts, which facilitate their use.

■ Service Provided by Sales Staff
The sales staff not only offers appropriate advice before and after pallet use but also responds quickly to unexpected requests. They deliver the exact number of pallets needed at the right time, eliminating the need for in-house pallet storage and simplifying management.

พาเลทพลาสติก, พาเลทเช่า, UPR Thailand

▲ hygienic pallet with forklift

Extensive Lineup of Pallets and Material Handling Equipment

In addition to pallets, UPR (Thailand) offers a wide range of material handling equipment for warehouses. The company is also highly regarded for its prompt communication through various channels, including e-mail, telephone, and LINE apps.

"UPR's pallet rental service is extremely convenient and beneficial for companies managing products in warehouses, including logistics providers and general consumer goods manufacturers like us. It eliminates the need for owning fixed assets, offers flexible usage, and ensures that warehouse storage space is not wasted, making it an indispensable service for our warehouse management. Additionally, we consistently benefit from the speedy responses of UPR's sales staff. Should the need more material handling equipment or experience an increase in pallet usage in the future, UPR will undoubtedly be our top choice," said Mr. Jeerasak of PANAPAT

▲ Staff of UPR (Thailand) and PANAPAT

Interview cooperation : PANAPAT

A Thai manufacturer of pharmaceuticals and supplements, known for its flagship product, UECOF herbal drops, the company plans to expand beyond Thailand into overseas markets. It aims to target sales in the ASEAN region, including Cambodia, Myanmar, Malaysia, and Laos.

■ Shopee
■ Lazada

If you are considering introducing a pallet rental service in Thailand or are in need of warehouse supplies and material handling equipment, please contact us using the form below.

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