YA Sales & Services Company Limited (hereinafter referred to as YAS) is a retail manufacturer engaged in the import and sale of mobile phones, smartphones, and various IT devices. The company operates multiple warehouses within Thailand and also provides logistics and transportation services. Naturally, pallets are an essential tool for warehouse management. Prior to the implemetation of UPR's pallets, YAS was facing issues with damaged and deteriorating pallets, leading them to search for high-quality pallets that met their operational needs. This article introduces a case study on the implementation of UPR wooden pallet at YAS.

▲ UPR wooden pallets used at YAS

High-Durability UPR Wooden Pallets that Meet Both Price and Quality

Previously, YAS frequently used second-hand pallets and those with poor durability, but these pallets often became damaged during transport or were no longer usable in the warehouse. They lacked the necessary durability, resulting in frequent damage and a short service life. YAS also tried a pallet rental service from another manufacturer, but the price was too high, and they discontinued its use. They were searching for pallets that met their needs in terms of both quality and cost.

＜YAS Pallet Selection Criteria＞
✔ Preference for wooden pallets due to their strength and load-bearing capacity
✔ Availability of reliable after-sales service at a reasonable price
✔ Long-lasting durability of the pallets

Based on the criteria mentioned above, YAS was introduced to UPR by an acquaintance in the same industry while searching for suitable pallets. They decided to purchase UPR wooden pallets. One of UPR's strengths is the flexibility it offers customers, allowing them to choose between purchasing or renting pallets based on their specific needs.

▲ Wooden pallet used by YAS

Flexible Repair and Painting Options!
The Lecture Service for Staff on Pallet Use is Well Received

Considering both cost and after-sales service, YAS has installed 400 UPR pallets in their new warehouse.

▲ Painted wooden pallets for easy identification within the warehouse

■ Quality Evaluation
The pallets are highly durable and exhibit excellent strength. A single investment in purchasing these pallets allows for long-term use. They can also be spray-painted for easy differentiation from other pallets, greatly simplifying warehouse operations.

■ Service Evaluation
The system that allows for quality verification with sample pallets before use in the warehouse offers significant peace of mind. Furthermore, the option for spray painting and the ability to request repairs in case of damage enhance convenience. The staff responds promptly, and any issues or inquiries during usage can be easily addressed by contacting the sales team via LINE, facilitating smooth communication.

▲ The use of wooden pallets in the YAS warehouse

▲ Mr. Nattawat, Sales Representative at UPR (Thailand) and Mr. Pridsadang from YAS

[Interview Cooperation] YA SALES & SERVICES COMPANY LIMITED　

A complete fulfillment service company that offers import and distribution agency services for mobile phones, smartphones, IT devices, and gadgets, along with logistics and warehouse storage solutions. The company also distributes SIM cards and prepaid vouchers for mobile service providers.

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